Privacy Policy

What does this policy cover

Welcome to the website of Fonto and/or the trial version of Fonto Editor, the product of Fonto Group B.V. (“Fonto,” “we,” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Website and/or Trial and Demo Version, and your choices about the collection and use of your information.
This policy sets out how Fonto collects and uses the information that we collect about you when you use the Fonto Website and/or the Fonto Trial and Demo Version. This policy also explains the choices that you can make about the way that we use your information.

Information we collect and its use

We collect the following types of information about you:

Information you provide us directly

We may ask for certain information such as your name, phone number, company, and e-mail address when you request a Fonto Trial Version, or if you correspond with us. We use this information to operate, maintain, and provide to you the features and functionality of the Fonto Trial and Demo Version. Furthermore, we may also use this information to correspond with you, and to address any issues you raise about Fonto.

Information we may receive from third parties

We don’t receive any information about you from third parties. The Fonto Website nor the Fonto Trial and Demo Version is using a third-party connection or login (i.e. Facebook Connect).

Information we collect from you automatically

We don’t receive any information about you from third parties. The Fonto Website nor the Fonto Trial and Demo Version is using a third-party connection or login (i.e. Facebook Connect).

Cookies information

When you visit the Fonto Website and/or the Fonto Trial and Demo Version, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Fonto enhance your navigation through the site. A cookie may also convey information to us about how you use the Fonto Website and/or Fonto Trial Version (e.g., the pages you view, the links you click and other actions you take on these services), and allow us to track your usage of the Fonto Website over time.

You can control or reset your cookies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Fonto Website and/or Fonto Trial and Demo Version may not function properly if the ability to accept cookies is disabled.
More information on cookies can be found in our Cookie Policy.

How we use your information

We use the information we collect about you for the following purposes:

Providing you with the Fonto Trial and Demo Version: we use the information that you provide us to provide the service to you. This includes allowing you to request an invitation to our trial or demo environment.

For data analytics: we use information about you to help us improve the Fonto Website and our users’ experience, including monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.

To communicate with you about the Fonto Website and/or Fonto Trial and Demo Version: we use your contact information to get in touch with you and to send communications about Fonto. For example, we may send you emails about new releases, news articles or administrative matters.

Customer happiness: We use information about you, information that you provide to our team, and information about your interactions with the Fonto Website and/or Fonto Trial and Demo Version to resolve technical issues you experience with the Service, and to ensure that we can repair and improve the service for all Fonto users.

For matters that we are required to use your information by law: Fonto will use or disclose your information where we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our EULA or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Fonto, our Users or others.

Legal bases for processing information under the GDPR (for users in the EEA)

For Fonto users in the European Economic Area (EEA) Fonto processes your information in accordance with European laws and regulations such as the General Data Protection Regulation (GDPR). The GDPR governs how Fonto may process your information, and the rights that EEA users have in relation to it. This means that Fonto will collect and use your information only where:

We need it to provide you with the Fonto Trial and Demo Version.

It is justified because of a legitimate interest, such as for research and development or marketing our Fonto products (but only where our legitimate interest isn’t overridden by your interest in protecting your data). You consent to us using your information in a certain way. It is necessary for compliance with our legal obligations.
If you have consented to our use of your information, you may withdraw that consent at any time. Depending on the situation, you can either withdraw your consent by emailing yourfriends@fontoxml.com. Where we are using your information because of a legitimate interest to do so, you have the right to object to that use. However, if you do so, it may mean that it is not possible for you to continue using the Fonto Trial and Demo Version.

Sharing your information

We will not rent or sell your information into third parties outside Fonto and its group companies (including any parent, subsidiaries and affiliates).

Who we may share your information with

We may share your information with third-party service providers for the purpose of providing the Fonto Website and/or Fonto Trial and Demo Version to you and to facilitate Fonto’s interests, as outlined above. Those service providers will only be provided with access to your information as is reasonably necessary for the purpose that Fonto has engaged the service provider, and we will require that such third parties comply with this Privacy Policy and any applicable laws.

Some of the third parties that Fonto may share your personal information with include providers who assist Fonto with functions such as:

  • Our analytics tool: Google Analytics (GDPR compliant)
  • Our customer relationship management tool: ActiveCampaign (GDPR compliant)
  • Our internal communication platform: Slack (GDPR compliant)
  • Our recruitment platform: Recruitee (GDPR compliant)

How we transfer, store and protect your data

The only information we store ourselves is the information that you provide via the forms on the Fonto Website (i.e. contact, request demo, try now). The information is stored within our website database which is hosted at Kinsta (GDPR compliant).

Fonto itself does not store any personal information in its own systems. We only use third parties that comply with the GDPR rules.

Opting out of collection of your information

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Fonto from tracking your browser’s activities in relation to the Fonto Website, and for use in targeted advertising activities by Fonto, including via third parties’ websites. However, doing so may disable many of the features available through the Fonto Trial Version. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at yourfriends@fontoxml.com.

Rights in respect of your Information

The laws of some countries grant particular rights in respect of personal information. Users in those jurisdictions may have the right to:

  • Request a copy of your information;
  • Request that we correct inaccuracies relating to your information;
  • Request that your information be deleted or that we restrict access to it;
  • Request a structured electronic version of your information; and
  • Object to our use of your information.

Should you wish to make a request in respect of your personal information please contact us at yourfriends@fontoxml.com.

In some circumstances, Fonto may not be able to comply with a request that you make in respect of your personal data. For example, we may not be able to provide a copy of your information where it infringes on the rights of another user. We may also be required to retain certain information that you ask us to delete for various reasons, such as where there is a legal requirement to do so.

If we are unable to resolve your request, or if you are concerned about a potential violation, you may be entitled to report the issue or make a complaint to the data protection authority in your jurisdiction.

How long we keep your user content in our Trial Editor

We do not store any content that you type or import in the Fonto Trial version.

How to contact us

If you have any questions about this Privacy Policy, the Fonto Website or the Fonto Trial and Demo Version, please contact us at yourfriends@fontoxml.com.

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