We want to thank all our customers and partners that participated in this year’s NPS (Net Promoter Score) survey. For those unfamiliar, the NPS is a measure used to gauge customer loyalty, satisfaction, and enthusiasm. Coming from 55 last year, this year’s result shows a score of 70, which is considered ‘exceptional’. “Support has been […]
Fonto scores an exceptional ‘70’ on the latest NPS survey Read More »
For the third year in a row, we have been certified as ‘Great Place to Work’ This autumn, the team has been surveyed on five key values: credibility, respect, fairness, pride and camaraderie. The results indicate that employees are very proud to be part of the Fonto team. Once again, the one key question showed
Fonto increases its score on the ‘Great Place to Work’ trust index by 2% Read More »
It takes pharma companies about five times longer to create content, compared to other industries. Delayed drug approvals turn into an average loss of $1 million dollars per day for pharma companies. Val Swisher and Regina Lynn Preciado from Content Rules recently published an interesting e-book: “Structured Content for Pharma – Making the Case for
Structured content for pharma Read More »
In pharma—and many other industries, too—Microsoft Word is the tool to create content. It’s the natural environment for many subject-matter experts to write, edit and review content. Every author is familiar with the Word interface. But it’s not structured content that’s created … “We cannot change the authoring experience” Forcing subject-matter experts, for example medical
Moving from Word: why changing the interface is unacceptable Read More »
Yesterday, we had the live webinar in which our team introduced Fonto 8.0. Fonto 8.0 is packed with new features and functionality, that will make both integration and usage even easier. Not even from the technical perspective, but also from a user experience point of view. The latest version has been received with big enthusiasm
It’s a wrap: relive the Fonto 8.0 webinar Read More »
In ‘The Future of Documents’ report, Forrester predicts that by 2027, “robots share the writing credits with humans.” This sounds very futuristic, although it’s already part of the game nowadays. Think of autocorrect, type-ahead suggestions or even grammar checks. All these features are artificial intelligence tools that help authors produce better content. And even more
Robots will share the writing credits with humans Read More »
During the autumn of 2020, Great Place to Work extensively surveyed the Fonto team on five key values: credibility, respect, fairness, pride and camaraderie. Based on the outcomes of this survey, Fonto is now officially a ‘Great Place to Work’! Fonto scored above the benchmark on each of the key values. Employees are proud to
"100% of the Fonto employees say it is a great place to work" Read More »
How to scalably support tens of thousands of pages of technical documentation related to complex hardware and software setups? Yordan Ugrinov, Content Operations and Engineering manager, talks about the current state of structured content authoring at VMware. VMware is known for its cloud platform solutions and services. These solutions rely on well-documented instructions, which are
Structured Content Authoring at VMware Read More »
If you think it’s hard to explain something like TikTok to your 94-year-old grandmother, try explaining the subject of ‘structured content’ to your friends. It’s a struggle for all of us at Fonto. So here’s another try to shed some light on the likes of structured content and the way we make it possible for
Structured content explained Read More »
